Warranty Policy

WARRANTY POLICY

We want customers to shop with confidence. Eligible products may include limited warranty coverage against defects in materials or workmanship under normal household use. Warranty coverage applies only when warranty coverage is stated on the individual product page or otherwise provided with the order.

Warranty Coverage

Warranty coverage, when applicable, begins on the date the order is delivered.

The warranty period may vary depending on the product, condition, and type of coverage offered. Please refer to the individual product page or order information for any product-specific warranty period or coverage details.

What May Be Covered

For eligible products, warranty coverage may apply to defects in materials or workmanship that prevent the product from functioning as reasonably intended under normal household use.

What Is Not Covered

Unless otherwise required by applicable law, warranty coverage does not include:

  • Normal wear and tear
  • Cosmetic imperfections that were disclosed before purchase
  • Damage caused by accidents, misuse, abuse, or neglect
  • Damage caused by improper installation, maintenance, or storage
  • Damage resulting from unauthorized modifications or repairs
  • Damage caused by using the product for purposes other than its intended use
  • Lost, missing, or replaceable accessories unless they were missing at the time of delivery
  • Problems resulting from normal deterioration of consumable components
  • Damage occurring after delivery due to improper handling

Open-Box and Clearance Products

Open-box, overstock, and clearance products may have packaging wear, cosmetic imperfections, or other condition differences.

When applicable, known material condition details are disclosed on the product page. Cosmetic imperfections or other conditions disclosed before purchase are not considered defects for warranty purposes.

Making a Warranty Claim

To request warranty service, customers should submit a warranty request within the applicable warranty period by contacting us at brodykirschbaum@disposable.com.

Customers may be asked to provide:

  • Order number or proof of purchase
  • Description of the problem
  • Photos or video showing the issue
  • Additional information reasonably necessary to evaluate the claim

The product may need to be inspected or evaluated before a warranty resolution is approved.

Warranty Resolution

For an approved warranty claim, we will determine an appropriate resolution based on the nature of the issue, product availability, the applicable warranty terms, and applicable law. A resolution may include:

  • Troubleshooting assistance
  • Repair
  • Replacement
  • Store credit
  • Refund

Returns and Warranty Coverage

Warranty coverage is separate from the return policy. Eligibility for a return or refund is determined according to the applicable Return and Refund Policy.

Legal Rights

This warranty policy does not limit any rights or remedies that cannot be excluded or restricted under applicable law. Customers may have additional rights depending on their state or jurisdiction.